As an industry leader, we want to set an example in the marketplace when it comes to ethical values and professional standards. The Code of Conduct provides a clear approach for how we expect all members of the Board of Directors and employees to conduct themselves. Only by operating within this framework can we maintain and strengthen our reputation for integrity, fair dealing and measured risk-taking.

It is our goal to produce high quality of personalized cosmetics that are made 100% matched to the needs of individual skin. Our strategy, which focuses on our customers and the quality of the product, are designed to achieve this goal and is reinforced by our principles as a proactive and responsible partner.

Our client-focused, product-quality strategy is designed to help realize this ambition and is reinforced by our principles of being a proactive and responsible partner to our clients.

Our Ethical Values

Integrity – A reputation for integrity is essential for our long-term success.
Responsibility – We take responsibility for our actions and honour our commitments to our
Respect – We treat our employees with respect and fairness.
Compliance – We strive to maintain an exemplary control and compliance culture.
Confidentiality – We treat confidential information as such and do not disclose any non-public
information unless required to do so by law.
Trust – We are committed to behaving in an ethical and professional manner.

Our Professional Standards

Service and Excellence – We are committed to being a proactive, principled partner to our clients.
Risk Culture – Our business is based on disciplined and intelligent risk-taking.
Transparency – We seek constructive, transparent and open dialogue with our stakeholders.
Adherence to Laws and Regulations – Members of the Board of Directors and employees are
expected to comply with all applicable laws, regulations and policies.

Sustainability – We conduct our business with a long-term view to support environmental and social
Commitment – We value the efforts of our employees and strive to create a work environment that
is designed to attract, develop and retain talent.

The Board of Directors and the Executive Board of the ZMF – Global Group.
Zurich, August 2018.

Code of Conduct CELAGEN